Mudcat Café message #317943 The Mudcat Café TM
Thread #26388   Message #317943
Posted By: catspaw49
13-Oct-00 - 06:12 AM
Thread Name: BS: Old Instruments As Opposed To New Ones..
Subject: RE: BS: Old Instruments As Opposed To New Ones..
I agree with both Midchuck, mcmoo, and Michael K., and also others as this is a "Golden Age" of Lutherie and many vintage instruments are overly priced in the market.

Also important is that most of the major manufacturers have now joined in a new "Guaranteed Happiness" program that assures you will get the best possible instrument. Martin, Larrivee, Taylor, Santa Cruz, Collings, Breedlove, Lakewood, Guild, and many others have joined in opening a central return center where new instruments that are in any way less than satisfactory can be sent and upon arrival will be checked and a new replacement instrument sent from whichever factory. You should have received this info in the warranty packet of any new instrument purchased within the past 19 months from any of the above manufacturers. If not, and you are dissatisfied with your new Martin, Larrivee, Taylor, etc., send the instrument to the:

General Defect Instrument Return Center
PO Box 411/Purvis
Bremen, Ohio 43107-0411

I guess you should include any notes which you feel relevant. You may send the instruments postage due. Deering and Wildwood banjos have recently become members also and they say that banjos shipped within the past 4 months have the additional warranty info included in the ownership package.