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User Name Thread Name Subject Posted
Nigel Paterson BS: Freedom Pass replaced automatically! (30) RE: BS: Freedom Pass replaced automatically! 17 Feb 20

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What do I need to do to renew my Older Person's Freedom Pass?
If you have used your pass within the last 2 years and your address details have not changed your renewed Older Person's Freedom Pass will automatically be posted to your home address between February March 2020. You will receive your new pass before your current pass expires. You do not need to take any action.

However, if our residency checks identify that you may have moved from the address we hold for you London Councils will have sent you a letter in mid-January inviting you to renew your pass. You will be asked to renew your Older Person's Freedom Pass online or by post, and provide proof of your address in London if your details have changed. Once you have completed your renewal your pass will be posted to you within three weeks.

            (There is also a table which shows, depending in which borough you live, the week you can expect your pass to be delivered).

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